Serra Ford Farmington Hills COVID RESPONSE PLAN OF ACTION
The required preparedness and response plan, and where it is posted (in building, website, etc.).
- Each manager has a Serra Ford Farmington Hills Covid Playbook
- Documents and Information can also be found on Paylocity
Designated COVID-19 coordinator, on-site at each location so employees have a contact for related questions.
- Nicole Falsetti
- Department Managers
- Sue Dwyer
Plexiglass barriers in place and distancing marks on the floor indicating 6-foot spacing, where needed. (Distancing marks were measured.) Example: parts counter, receptionist, cashier, service writer.
Daily symptom checks of employees and accompanying logs.
- All employees must do their daily wellness check-in through Paylocity
- Employee training documentation and proof that employees have been properly trainer
Review of all posters required at the entrances for employees and customers.Â
- Signage is located on all entrances throughout the building
Proper usage of masks by employees (in common areas and whenever a 6-foot spacing cannot be maintained).Â
- We have masks available for customers and employees
- See Department Manager or Nicole Falsetti for masks
Inspection of lunch areas and common areas to ensure 6-foot social spacing is in place.
Signage is on the door of all common areas
Management will need to conduct spot checks
Policy in place for customers who visit without a mask, which employees may encounter this issue and how employees are instructed to respond. What options are available for customers who cannot / will not wear a mask. Inspectors have also asked if the dealership has turned away any customers.
Masks are available for any customer who does not have one upon entering the building
Contact Free: We offer offsite pick-up and delivery service for both our service customers and when purchasing a new vehicle. Disinfection of vehicles in for service and those taken on test drives.
